what we can do for you
Help Desk, IT support, Remote Monitoring & Management (RMM)
24/7 monitoring of network devices, servers, and workstations
Patch management & updates
Proactive alerts and issue resolution
Remote and on-site troubleshooting
User support for software and hardware issues
Ticketing system for tracking issues
Cybersecurity & Compliance
Antivirus & endpoint protection
Firewall management & intrusion detection
Security awareness training for employees
Compliance assistance (HIPAA, NIST, etc.)
Backup & Disaster Recovery (BDR)
Automated cloud & local backups
Disaster recovery planning
Data restoration & business continuity
Network & Infrastructure Management
Router, switch, and firewall configuration
Wi-Fi setup and optimization
VPN and remote access solutions
Cloud Services & SaaS Management
Microsoft 365 & Google Workspace management
Cloud storage and virtualization
Email hosting & spam filtering
Vendor & Asset Management
Hardware/software procurement
License management
Warranty tracking
VoIP Services
VoIP System Deployment & Management – Setup, configure, and manage business phone systems (3CX, Asterisk, Cisco, etc.).
SIP Trunking & Call Routing – Optimize call flow, extensions, and IVR systems.
VoIP Security & Encryption – Prevent toll fraud and unauthorized access.
Call Recording & Compliance – Ensure legal and industry compliance for call logging.
VoIP Quality Monitoring & Optimization – Reduce latency, jitter, and dropped calls.
Unified Communications (UCaaS) – Integrate VoIP with messaging, video conferencing, and CRM.
EHR, Dental & Pharmacy Support
EHR Implementation & Support – Installation, configuration, and ongoing maintenance for systems like Epic, eClinicalWorks, Athenahealth, etc.
Pharmacy System Integration – Support for pharmacy management software (PioneerRx, QS/1, McKesson, etc.)
HIPAA & HITECH Compliance – Ensuring networks and systems meet federal security standards.
Secure Data Backup & Disaster Recovery – Prevent data loss and maintain uptime for patient records.
Medical Device Integration – Support for digital X-rays, prescription scanners, and other healthcare peripherals.
Endpoint & Network Security – Protect sensitive PHI (Protected Health Information) from cyber threats.
E-prescription (eRx) & Telehealth Support – Ensure reliable connectivity for prescribing and remote patient care.